Support Engineer 0414

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Support Engineer 0414

Central London
TBC (Pro Rata)

Job Details

Our client, a global video streaming company, is seeking 6-months temporary cover for a Support Engineer position. The ideal candidate will have knowledge of Data Centre infrastructure systems.

Key responsibilities will include:

• Adhering to health and safety processes and tight security and quality standards.

• Following processes to accurately install and configure third party devices, computer hardware, racking, and cabling infrastructure.

• Working with vendors, third-party manufacturers, and couriers to arrange intake of devices, computer hardware, and racking infrastructure.

• Using inventory management tools to record and audit metadata to track the movement of device inventory across sites.

• Taking responsibility for the organisation, maintenance, and stock control of devices to support critical test environments needs from third party devices.

• Maintaining secure storage solutions on and off company premises.

• Following E-Waste procedures.

• Running routine maintenance and recovery operations on lab test equipment.

• Providing test/debugging results for wider trouble-shooting of customer issues.


• Knowledge of Data Centre infrastructure systems, Lab operational experience and Manual Test Execution experience desirable.

• Hardware and software troubleshooting experience across computers, mobiles, or servers.

• Experience with installing and racking servers, computers, or A/V devices.

• Basic understanding of network protocols; TCP/IP, and L2/L3 technologies.

• Basic understanding of network hardware and cabling, Ethernet, Fibre, Switches.

• Comfortable handling the physical handling of equipment that weighs up to 40lbs.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.


Job Type




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