Support Analyst Temp 0053

Music
|  Posted on:

Support Analyst Temp 0053

Music
Central London
TBC

Job Details

Our client, a global music company, is seeking temporary cover for a Support Analyst for the monitoring of data creation.

Key responsibilities will include:

  • Actively monitoring rights data capture for upcoming projects for repertoire and rights systems.
  • Communicating and tracking gaps in rights data prioritised against release dates.
  • Monitoring the rights support email account for issues and requests.
  • Tracking systematic notifications to the business support teams, and inform users of resulting issues.
  • Transferring contracts between companies as requested.
  • Coordinating repertoire ownership and data amendments with relevant teams.
  • Providing cross functional support as required.
  • Pre-empting catalogue management/migration and bulk updates within the supply chain.
  • Creating and monitoring compliance reporting.
  • Handling issues as they arise and managing their resolution, liaising with technical support teams as needed.
  • Supporting the set up of new users, and ensuring best practice is understood more broadly.

Requirements:

  • Previous experience using web-based applications.
  • Ability to acquire skill sets with new systems, processes and tasks rapidly.
  • Customer focused, proactive and flexible approach.
  • Ability to coordinate workloads to long term objectives.
  • Robust project coordination and time management skills.
  • Excellent communications skills both written and verbal.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.

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Temporary

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Discipline

Some comments from our cANDIDATEs...

An amazing recruitment company, they care about you as an individual rather than just being a number on their books!

I've had amazing placements where I've met great people, which has also given me the experience I have needed to secure my new role in the music industry!

Jenny is the best recruiter I've ever had, we've built a great working relationship and it has been brilliant to have been represented by The Music Market / Arts and Media.

JODIE BRUNNING

Helen and her team at The Music Market have been nothing short of fantastic at helping me develop my continued career in music.

After graduating in 2012 they found me my first industry position at a top London bookings agency and most recently placed me in a great role at a leading international label and music brand.

I have always felt safe in their capable hands as a result of their professionalism and dedication.

WESLEY DOOGAN

I have always had a fantastic experience with The Music Market / Arts and Media – all the staff are great, helpful and knowledgeable.

Jenny has found me a number of wonderful full-time and temporary roles over the years and I can’t recommend the company highly enough.

NIKKI STRANGE

Helen and the team at The Music Market were a joy to work with and helped me in securing my next career move within a short amount of time.  
I would highly recommend Helen to anyone looking to further their career in the music or media industries.

STEPHANIE BRENNAN

I was so impressed with Helen and the rest of The Music Market team – they understood exactly what I was looking for in my next role and worked incredibly quickly to help me find the perfect position. The communication was fantastic throughout and I really cannot thank them enough!

SOPHIE RAY