Our client, the leading global live events entertainment company, is seeking a highly organised and service-driven Reception & Office Services Manager to oversee reception, administration and facilities operations at their London head office. This role is full time and office based.

Key responsibilities will include:

• Managing reception services and acting as the first point of contact for visitors, staff and external enquiries.
• Overseeing a centralised inbox and directing enquiries appropriately.
• Providing a welcoming, professional environment for guests and clients.
• Maintaining office security processes and liaising with on-site security personnel.
• Opening the office daily and ensuring communal areas are tidy and stocked.
• Managing post, couriers, deliveries and collections.
• Ordering office, kitchen, IT and stationery supplies.
• Booking domestic and international travel and accommodation.
• Raising purchase orders and supporting general office administration.
• Maintaining office equipment and liaising with suppliers as required.
• Managing meeting room bookings and preparing rooms for meetings and events.
• Coordinating catering, equipment and room setup.
• Ensuring meeting spaces are kept organised and presentable.
• Acting as the main point of contact for facilities and building management.
• Coordinating contractors, repairs and maintenance.
• Maintaining health and safety records, including first aiders and fire marshal.
• Liaising with cleaning teams for office upkeep.
• Providing ad hoc administrative support across departments.
• Handling confidential and commercially sensitive information with discretion.
• Supporting internal events and office culture initiatives where appropriate.

Requirements:

• Experience in reception, office management or facilities coordination within a professional environment.
• Excellent organisational and time-management skills.
• Strong communication skills and a customer service abilities.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint) and learning new systems.
• High level of professionalism, discretion and attention to detail.
• Proactive, approachable and comfortable supporting a wide range of stakeholders.

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Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.
The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.

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