Junior eCommerce Manager 0476

Our client, a global music company, is seeking temporary cover for a Junior eCommerce Manager role to manage artist stores.  

Key responsibilities will include:

• Handling day-today operations of artist web store(s) to include store interface, banners, offers, and buy buttons are operational.

• Taking responsibility for eCommerce store builds.

• Overseeing eCommerce store builds using commercial, store management, and merchandising experience to formulate strategies to drive conversions.

• Merchandising store pages using optimisation insights from data analytics.

• Liaising with logistics teams to ensure stores are properly stocked and reported accurately.

• Managing the product and launch schedule for the retail brand.

• Working with label contacts to manage the webstore release schedule.

• Managing key relationships with warehouse team, labels, brand owners, tech teams, ticket agencies etc.

• Working with other teams to generate reports on sales and profitability.

• Liaising with label contacts on ticketing offers for integration with product release schedule.

• Working with US teams with global store management activities.

• Maintaining an up-to-date knowledge of eCommerce developments.  

Requirements:

• Strong understanding of eCommerce best practice and direct eCommerce management experience.

• Substantial eCommerce management experience to include the CMS/Admin area to run eCommerce store fronts.

• Interest in music and consumer insights regarding product offerings.

• Able to work to deadlines and beyond office hours if needed.

• Passion for music.

• Able to use data to inform commercial decision making.

• Knowledge of Google Analytics or equivalent.

• Working knowledge of SEO, eCommerce pricing strategies, HTML5, CRM, Microsoft excel, PowerPoint, Photoshop,  project management tools, and CSS is desirable.

• Knowledge of record label, ticketing and live music processes.

• Ecommerce/retail experience to include fulfilment operations.

• Solid presentation skills.

• Excellent communication skills.

• Able to liaise with multiple teams and territories.

• Project management tool experience desirable.

• Experience of ticketing and live music structures and record label processes is preferred.

• Shopify experience is desirable.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.

‍