Retail Manager 0065

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Retail Manager 0065

Central London

Job Details

Our client, an iconic music retailer, is seeking a Head of Retail to deliver improvements in retail performance and oversee the running of this small business unit.

Key responsibilities will include:

  • Delivering compelling customer experiences.
  • Attaining KPIs, including annual sales and profit targets within agreed budgets.
  • Achieving KPIs that cover ATP, UPT, conversion, margin, product time to market, and shrinkage.
  • Formulating and implementing annual retail plans to deliver sales targets and product pipeline.
  • Carefully managing stock quality, type, and levels and are supplied at best terms with minimal write offs.
  • Working with marketing team to optimise customer engagement with the store.
  • Disseminating regular reporting tracking performance against strategy budgets and inform ongoing product and sales strategy.
  • Managing teams across operations, stock management and buying functions.
  • Strategically planning, budget ownership and store trading performance.
  • Financial management, reporting and analysis.
  • Overseeing product development and visual merchandising.
  • Organising marketing and promotion of the store and its products.
  • Ensuring both physical and digital retail synchronise across marketing/promotion/products with multichannel development.


  • Senior retail management experience within cultural brand/tourism sectors.
  • Proven passion for and knowledge of music.
  • Previous experience working with an eCommerce store desirable.
  • Proven record of achieving commercial targets, and maximising profitability.
  • Capable of delivering detailed objective-driven performance plans.
  • Able to disseminate commercial data and working with P&L accounts, budgeting and forecasting.
  • Experience of product range development, procurement of goods and services.
  • Commercial awareness and understanding of marketing and promotional planning.
  • Strong negotiator and problem solver.
  • Excellent organisation and administration skills.
  • Strong communication, both written and verbal.
  • Numerate, able to interpret retail data, management reporting and budgeting.
  • Experience using door counter systems such as IPSOS, the latest till systems such as Eurostop desirable.
  • IT literacy across Microsoft specially Excel, Word and report generation.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.


Job Type




Some comments from our cANDIDATEs...

An amazing recruitment company, they care about you as an individual rather than just being a number on their books!

I've had amazing placements where I've met great people, which has also given me the experience I have needed to secure my new role in the music industry!

Jenny is the best recruiter I've ever had, we've built a great working relationship and it has been brilliant to have been represented by The Music Market / Arts and Media.


Helen and her team at The Music Market have been nothing short of fantastic at helping me develop my continued career in music.

After graduating in 2012 they found me my first industry position at a top London bookings agency and most recently placed me in a great role at a leading international label and music brand.

I have always felt safe in their capable hands as a result of their professionalism and dedication.


I have always had a fantastic experience with The Music Market / Arts and Media – all the staff are great, helpful and knowledgeable.

Jenny has found me a number of wonderful full-time and temporary roles over the years and I can’t recommend the company highly enough.


Helen and the team at The Music Market were a joy to work with and helped me in securing my next career move within a short amount of time.  
I would highly recommend Helen to anyone looking to further their career in the music or media industries.


I was so impressed with Helen and the rest of The Music Market team – they understood exactly what I was looking for in my next role and worked incredibly quickly to help me find the perfect position. The communication was fantastic throughout and I really cannot thank them enough!