eCommerce Manager

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eCommerce Manager

Central London

Job Details

Our client, a global music company, is seeking a eCommerce Manager to help create seamless retail connection with music fans.

Key responsibilities will include:

  • Working closely with commercial departments and record labels to deliver eCommerce campaigns.
  • Syncing offers and marketing globally with international eCommerce departments.
  • Managing a roster of European eCommerce sites, maintaining merchandise and connecting to fans effectively, with offers and services.
  • Liaising with inhouse designers and front-end developers to brief and approve artist stores, marketing assets and product photography.
  • Coordinating with D2C production departments, to ensure timely product warehouse management, and delivery.
  • Maintaining a campaign calendar, keeping track of music releases and promotional dates.
  • Making recommendations to drive sales and customer acquisition, based on KPI reporting.
  • Using knowledge of consumer behaviours, competitor research to suggest product types and bundles.
  • Formulating pricing P&L for non-music product types basic, with the aid of finance department.


  • Previous experience managing eCommerce stores.
  • Capable of managing multiple workstreams, and stakeholders across multiple markets and time-zones.
  • Excellent project management, communication and organisation skills.
  • Robust understanding of best practice across eCommerce and digital marketing.
  • Professional acumen relating to conversion optimisation and customer acquisition and retention.
  • Advanced Microsoft Excel proficiency.
  • Commercial experience and expertise.
  • Understanding of Google Analytics or similar.
  • Experienced user of Salesforce Commerce Cloud/Shopify CMS is desirable.
  • Experience with Fulfilment Operations and stock management is desirable.
  • Communication skills in other European languages is desirable.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.


Job Type




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I've had amazing placements where I've met great people, which has also given me the experience I have needed to secure my new role in the music industry!

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Helen and her team at The Music Market have been nothing short of fantastic at helping me develop my continued career in music.

After graduating in 2012 they found me my first industry position at a top London bookings agency and most recently placed me in a great role at a leading international label and music brand.

I have always felt safe in their capable hands as a result of their professionalism and dedication.


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Helen and the team at The Music Market were a joy to work with and helped me in securing my next career move within a short amount of time.  
I would highly recommend Helen to anyone looking to further their career in the music or media industries.


I was so impressed with Helen and the rest of The Music Market team – they understood exactly what I was looking for in my next role and worked incredibly quickly to help me find the perfect position. The communication was fantastic throughout and I really cannot thank them enough!