Digital Operations Coordinator Temp 0099

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Digital Operations Coordinator Temp 0099

Central London

Job Details

Our client, a global music company, is seeking temporary cover for a Digital Operations Coordinator role.

Key responsibilities will include:

  • Supporting Digital Operations team with specific account and delivery initiatives.
  • Acting as project lead for timed audio and video launches.
  • Providing advice and insight for clients regarding digital delivery details.
  • Troubleshooting delivery issues for Digital Operations team, coordinating with digital service providers to resolve issues.
  • Maintaining a comprehensive knowledge of partner services and capabilities.
  • Disseminating set-up documentation and updating key accounts with relevant information.
  • Performing research and analysis for account-specific projects and initiating changes following from this.
  • Assisting in metadata evaluation and clean- up of catalogue acquisition.
  • Performing compliance checks, weekly progress metrics, delivery performance and resolutions.
  • Participating in conference calls with the department and affiliates, and meetings more generally.
  • Fostering good client relationships.
  • Providing a support with DDEX compliant ERN specifications and XML upgrades for delivery.
  • Onboard and upgrade partner profiles for digital service providers digital partners.
  • Screening new releases before they are delivered to iTunes, validation statistical analysis, enforcing compliance across the company.
  • Participating in bi-weekly Apple Validation Calls and Apple Score Card meetings.
  • Performing both global and local migration work, systems upgrade and operational support for supply chain tools.
  • Distributing weekly systemic reports.
  • Monitoring deliveries for digital accounts with designated territories.


  • Bachelor’s degree desirable.
  • Previous experience of digital service providers/distribution desirable.
  • Previous experience of XML.
  • Experience adhering to compliance and security.
  • Able to keep apace with technical developments and improvements.
  • Strong problem solving and decision-making capabilities.
  • Excellent planning and organisational skills.
  • Customer service focus.
  • Excellent communication skills, both written and verbal.
  • IT skills in Microsoft Office.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.


Job Type




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