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IT Support22/11/2017
  • SectorEntertainment
  • SalaryTBC
  • TypePermanent
  • LocationLondon

Our client, an independent content agency, is looking for a 1st and 2nd line IT Support worker to assist with their ticketing system, desktop support and ongoing projects and changes.

The main responsibilities of the role will include:

  • Responding to and resolving any faults or issues efficiently
  • Maintaining the IT areas and ensuring equipment is organised and tidy
  • Regularly maintaining system back up’s, archive and restore processes
  • Providing initiation to IT systems and training where required
  • Providing Desktop Installation, support and troubleshooting where required
  • Updating and providing user documentation
  • User related server or SAAS support
  • Provide desktop hardware support

The successful candidate must have:

  • Extensive experience as an 1st & 2nd Line IT Support
  • A strong working knowledge of IT issues and their solutions
  • An eye for detail
  • A strong working knowledge of bespoke online systems, Office 365, SharePoint, Mac and Windows OS, Android / IOS, Adobe CC, MS O365 Desktop Suite, local servers, antivirus, laptops and mobile phones
  • The ability to set up printers, arrange building access

Please send all applications to Due to the volume of applications, we cannot respond to every candidate that applies for this vacancy. Should you not hear from us within 10 working days, please assume you have been unsuccessful at this time. If you are already registered with us, please contact us directly.

If you feel you have the necessary skills please click apply to email us our CV.apply button